Frequently Asked Questions

Are your products tested on animals?

No, our products are not tested on animals but they are tested and my friends and family.

My child and I have eczema (sensitive skin). Can we use your products?

Yes! Many of our customers have eczema-prone or very dry skin, including women going through menopause. We recommend a patch test first, and our unscented options are a gentle place to start.
 

Can I really exfoliate every day?

We suggest 2 to 3 times a week.

What type of candles do you make?  

Our candles are 100% Soy candles.
 

What is your turnaround time?

Your order will ship within 5 to 7 business days via USPS with tracking. 

Will I receive an email when my order ships?

Yes, an email will be sent to you once we have shipped your order.

What is your return/exchange policy?

Due to the unique nature of our handmade items, all sales are final and no refunds are available. In the unlikely event that you receive a defective item, please contact us via email at arbriacreations@gmail.com within 48 hours of delivery of your order.

Do you have any current discount codes?

When you join Arbria Creations mailing list you will get a discount code.  Our discount codes are also announced on our Facebook and Instagram sites. Please be sure to like the Arbria Creations page on Facebook and Instagram to get notified when they are announced.

Is your body butter good for menopause dry skin?

Yes. Many women notice their skin feels drier, tighter or itchier during perimenopause and menopause, and our Whipped Body Butter was made for exactly that kind of thirsty skin. Rich shea, mango and cocoa butters melt in and leave skin feeling soft and comfortable all day. For best results, apply it to slightly damp skin right after your shower to lock in moisture. Think of it as a daily moment of self-care that’s just for you.

Do you have unscented products?

Yes! Our Whipped Body Butter comes in a Not Scented option, and our Cocoa Butter Baby moisturizer is fragrance-free, gentle enough for little ones and grown-ups alike. If you have sensitive or eczema-prone skin, unscented is a great place to start. As always, we recommend a quick patch test on your inner wrist before applying all over.

Where do you offer Blend & Unwind workshops?

We’re based in San Leandro, and we bring our mobile perfume oil bar, body oil bar and DIY self-care workshops to you anywhere in the SF Bay Area, including Oakland, San Francisco, the East Bay and beyond. We set up at homes, offices, event venues and community spaces. Planning something outside the Bay Area? Reach out, and we’ll do our best to make it happen.

How far in advance should I book a workshop?

We recommend booking at least 3–4 weeks ahead to secure your date. For corporate events, bridal showers and the busy holiday season (November–December), booking 6–8 weeks ahead is best. Have a last-minute celebration? Contact us anyway. If we’re available, we’d love to help you blend and unwind!